At River Oaks Home Care, we are dedicated to serving America’s seniors in a caring way, and helping to provide affordable home care services to clients.
If you’re experienced in the home healthcare industry, you’ve probably seen some of the codes of conduct and mission statements that companies frequently advertise. When you see these, it’s a good thing – it means that someone has thought about articulating why we do what we do, and what standards we hold our businesses to, for the sake of the clients and their families.
The context is that it’s important to treat seniors with decency and respect. We understand that those who we serve are in many ways vulnerable to outside forces in their lives. With that in mind, we have created a mission exemplified by the word “caring” that shows how we approach our services:
You can see this in a page on our web site. These principles guide our business philosophy: comfort, affection, respect, integrity, nurturing and generosity.
How do we live this out in operating our home healthcare services?
It starts with staff recruiting and training. We on-board people who understand their mission and the care that our customers require. We then retain these talented individuals to keep our ship functioning well.
We appreciate our staff, and make sure that they know that, and create a work environment that is positive and encouraging. That means a lot to our employees, but it also means a lot to our families because it is this kind of going the extra mile that assures quality. When companies cut corners or fail to reward good work, bad things can happen!
We also adhere to the professional code of ethics of the industry, and always look at how to apply best practices in our business operations.
From non-medical home care to specific kinds of care like Alzheimer’s and dementia care, our home health professionals work on this firm mandate. We understand that we are an arm of the caregiving community that supports families. So we keep in touch with families and understand their needs – we listen to seniors and family members and put together dedicated plans for customer care. We take the time to listen, and do the extra work to safeguard our seniors – because they deserve it!
All of this is incredibly important in today’s world, where frightening stories of nursing home abuse and other problems abound. At River Oaks Home Care, we are dedicated to making sure that none of these types of headlines threaten the security and well-being of our families. Take a look at everything that we offer on our web site and call us with any questions – we look forward to meeting your family and coming up with solutions to adequately support an aging family member in their home.