Our Values
At River Oaks Home Care, all of our work to help seniors continue to experience the richness of life is done with our CARING core values:
Comfort
keeping our client’s health, safety, quality of life, and well-being are central in the design and delivery of services.
Affection
Treating and interacting with our clients & team members with love, dignity, compassion, and empathy.
Respect
Showing respect for all cultures, religions, ethnicities, sexual orientation, ages, gender, and disabilities.
Integrity
Treating our clients with honesty and integrity while recognizing and maintaining the confidentiality of client information
Nurture
Nurturing our clients for their optimum independence, security, and privacy
Generosity
Providing our clients with selfless, good-hearted staff who are generous with their care and compassion.
Our People
Allowing our care attendants into your home is our highest honor. It is a responsibility we do not take lightly. Therefore, we make every effort to ensure that all our attendants are trained, equipped, and supported in their work.
To us, providing excellent caregivers who deliver the best care for our clients is more than just lip service. In fact, our clients’ satisfaction rate with the ability of our caregivers ranks better than 98.5% of other home care providers nationwide.*
The caregivers at River Oaks Home Care are totally committed, highly qualified, and carefully selected individuals who are thoroughly screened, background checked, bonded, and insured. Our typical caregiver profile is either a Certified Nursing Assistant (C.N.A) or Certified Home Health Aide (C.H.H.A).
We are committed to:
- Recruiting, training and retaining competent staff
- Valuing, supporting, recognizing and appreciating our staff who are our greatest asset
- Providing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward
- Developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations
- Conducting our business in an accountable and responsible manner
- Adhering to the professional code of ethics of the Home Care industry and applying continuous quality improvement measures throughout our agency
*As measured by Home Care Pulse, an independent, third-party company conducting interviews with our clients to gather satisfaction ratings and feedback, as well as with over 3,000 other home care agencies nationwide. From November 2021 Report.
Our Service Area
We are approved to provide services in Berks, Bucks, Chester, Delaware, Montgomery, Northampton, Philadelphia, and Schuylkill Counties.
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