River Oaks Home Care offers a Medical Alert System that’s there for you when you need it most

River Oaks Homecare understands how critical it is to have quality health monitoring and communication. Our goal is to reduce readmissions, build a high engagement of communication with seniors and help provide the proper emergency and non-emergency resources for them when a button is pressed or if a fall is detected. Using a PERS (Personal Emergency Response System) product that is a true all in one that has flexible wearable options is critical to you & your loved ones well being.

“On the Go” is one of the smartest, most precise medical alerts. Period! You can continue doing exactly what you want, wherever you want, knowing that you have a shockproof, water-resistant, fully mobile, emergency lifeline hanging by your side. Available with watch, belt clip, or necklace options.


– One push connects to a 24/7 emergency Monitoring Center.
– Works with cellular service throughout the US.
– Light and sturdy – water proof and shock resistant.
– 5 days on a 3 hour charge.
– Flexible wearability options.
– Fall Detection available* (For a small monthly fee).

* Customers should always push their button if possible. Fall Detection does not detect 100% of falls.

Our Advantage at a Glance

– Smart and stylish medical alerts that don’t look like medical devices.
– Get professional emergency help with the push of a button 24/7.
– Best customer service in the industry.
– Automatically start a group chat with friends and relatives.
– Monitoring Center with friendly and knowledgeable US-based care experts.
– Shock resistant and water-resistant devices.
– Precise location tracking when you need it.

Click here to order your medical alert system : Medical Alert Order Form

Our Technology And Our Service Model

At River Oaks, part of our mission is access and the convenience of working with families to get the very best care plans for their senior family members. When you think about how that works, it relies on some specific types of communications and models that save time and energy for everyone who’s involved in this collective process of decision-making.

With that in mind, let’s talk a little bit about the technology on our site that helps to keep everyone in the loop in an easy and convenient way.

The Family Portal

It’s common for a facility to have public information on the website. Then you click in and read about it. That’s part of the early “Web 1.0” that represented the Internet a few decades ago. But then, more became possible!

We’ve gone the extra step, now, in designing a family portal that is walled with a login, so that families themselves can get in and access information and interact with staff in a digital way. Our families do take advantage of this and like the convenience that it offers! Take a look at what you can access from home, and how that can help you to keep on top of caring for an elderly family member living here. 

Online Referrals

We also have a form online for online referrals that helps to streamline this kind of communication with people who are doing the research on senior care. Again, this is just a practical use of today’s “Web 2.0” model that offers users much more. But unfortunately, too many businesses don’t meet this need online. Then they have to do more by phone – and you know how that often goes. 

Job Applications

Another of the digital services you can find on the website is a job application resource for seeking talent from the community. That process, that talent development process, is important in building the best care model for nursing home residents and their families! We know that, and that’s why we’ve invested in this feature. 

Pennsylvania Waiver Services

Of course, there’s also the funding angle to work through, and an array of state waiver data to look at. There’s the Aging home and community-based services waiver and the Attendant Care/Act 150 Waiver, where a caregiver might be able to live in your home according to certain state criteria. There’s the Obra Waiver, a Home and Community Based Waiver program, for those with developmental physical disabilities; with the goal of achieving an independent lifestyle in a community. There’s also the Commcare Waiver – that’s a home and community-based services waiver for Individuals with Traumatic Brain Injury.

Talk to us about all of this! We can help.

Helping your senior loved one use technology

Have you ever sat in the cockpit of a plane? Or perhaps you can picture a movie scene of a pilot sitting in the chair, flicking on switches, turning knobs, preparing for take-off.

As an outsider, someone who isn’t a pilot, your reaction to looking at the dashboard of a plane is probably something of overwhelm. What do all those buttons, knobs, lights, and screens even mean? How can anyone make sense of this?!

If you ever were sat down in front of this dashboard and told to operate it, you probably wouldn’t even know where to begin.

Well, for many seniors, this is the experience of using a computer or tablet or smartphone. 

Technology is a wonderful tool. This year has shown us the amazing ways that the internet and all these gadgets can not only keep us connected but also keep us working and learning.

However, many seniors haven’t taken advantage of these benefits of technology because the learning curve is so steep. What is disheartening about this is that right now seniors are the population most in need of new ways to stay in touch with friends and family.

The outlook doesn’t have to be so bleak, however, because it is possible for seniors to learn how to use technology and thus stay in touch with the people who love them. 

If you have a senior in your life who lives alone or lives further away or who simply doesn’t want to go out or have visitors right now, here are tips for teaching them how to use technology.

  1. Keep it simple. 

While you may enjoy replying to emails, setting your fantasy lineup for the week, checking the weather, and crushing candy to pass time all on your phone, your senior loved one probably doesn’t need to do all those things. 

When you are selecting a device for them, keep it simple. It’s better to go with a device that does a core set of functionality well and is reliable over one that can do everything but is more complicated. The main things that a senior might want to do with a device are make video calls, receive pictures, listen to music, and play basic games. Making and receiving video calls is probably the most important, so focus on that and find a device that can use a software that is very straightforward.

  1. Don’t assume anything.

The number one mistake people make when teaching a senior to use technology is that they assume a base level of technical knowledge. For people who have used computers for years, or even their whole life, they forget that it’s not just “second nature”, it’s something they learned.

Even something as “basic” as how to use a mouse might need to be explained. Some other commonly mistaken “second nature” understandings about devices are:

  • Overlapping windows. When a new screen appears, it’s not always understood that other screens are below it.
  • Nested menus. The fact that there are more options listed under the word “File” might have to be explained.
  • Power off versus sleep mode. This is important if you want your senior to be able to receive calls, which means the device has to be on. Many seniors will assume they need to turn it all the way off to preserve battery life.
  • Storage. Be sure to explain how they can access and use different things on the device, such as pictures or word documents.

The key is to ask if they are understanding and to keep things in everyday terms. Analogies will be very helpful in explaining these new concepts.

  1. Be mindful of physical differences.

The thing about aging is that it affects both the mind and body. Many seniors struggle with using their fingers due to arthritis or other diseases. A touchscreen device may not be best because maybe their hand shakes or they don’t have enough strength to hold up their arm. A more traditional computer with a mouse might be better. 

Hearing is another area to consider. If they use hearing aids, be mindful of the levels and frequencies of sound coming from the device. Ask the senior if it sounds okay for them.

  1. Have patience.

Above all, it’s important to have patience. It might be frustrating to have to explain something multiple times and on multiple occasions. If you feel yourself getting agitated, just remember the plane’s dashboard and consider how long it would take you to understand that.

You are probably busy and have errands to run or work to do, but just remember the benefits of what you’re enabling them to do. You’re giving them access to a whole new world. Loneliness is not just an emotional concern, but it can also lead to other significant health issues in seniors. By empowering them to use technology, you are enriching their life and increasing their overall well-being.

If you have a senior living alone or far away, it’s likely that you feel concerned about their safety. To help reduce risks and increase safety in their living space, you can also use our Senior At-Home Safety Checklist. Our free comprehensive home safety checklist will help you systematically go through each area of the home to check for common hazards and make sure the proper safety measures are in place. 

Download this checklist once and use it over again periodically to make sure your loved one’s home stays as safe as possible.