15th February 2023.
FOR IMMEDIATE RELEASE
Email: [email protected]
River Oaks Homecare Receives 2023 Best of Home Care® – Leader in Experience Award
Norristown, PA – River Oaks Homecare announced today that it received the distinguished 2023 Best of Home Care –Leader in Experience Award from HCP, the leading firm in experience management for home care. The Leader in Experience Award is the highest recognition awarded by HCP and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Experience, River Oaks Homecare is now recognized among the top 10% of home care providers participating in the nationwide HCP Experience Management Program.
This accomplishment demonstrates River Oaks Homecare’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of River Oaks Homecare’s clients and caregivers were interviewed each month by HCP. Over a 12-month period, River Oaks Homecare received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from HCP, the River Oaks Homecare management team set goals to reach the highest level of experience possible.
“We are truly blessed to be able to serve our senior population. We do not take this responsibility lightly. We appreciate all the hard work of our team members – the administrative staff and all our amazing Caregivers. This award demonstrates our dedication to providing excellent in-home care; helping seniors continue to experience the richness of life” says Bolanle Akingbade.
The Best of Home Care – Leader in Experience Award highlights the top-performing home care businesses in the nation. HCP believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “When we see agencies like River Oaks Homecare that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. River Oaks Homecare has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
To find out more about River Oaks Homecare’s commitment to experience, please visit www.riveroakshomecare.com or call 484-231-1462.
About River Oaks Homecare
The company was founded in 2016 with a mission to help Seniors continue to experience the richness of life in the comfort of their own homes.
HCP leads the home-based care industry in experience management, training, and reputation management. Through its Care Intelligence Platform, HCP empowers providers in home care, home health, and hospice to attract and retain employees during workforce shortages. HCP also conducts the annual Benchmarking Report, the most comprehensive survey of providers in North America, and administers Best of Home Care awards to agencies that achieve best-in-class satisfaction scores. For more information, visit https://www.homecarepulse.com/.